Reference

Terms and Conditions That Govern Your aqk99 Account

These terms set out what you agree to when you open and use an aqk99 account — covering deposits, withdrawals, account conduct, and access eligibility depending on your local law and region. Read them before you start, so there are no surprises later.

Account eligibility depends on local lawCovers bKash, Nagad, Rocket transactionsApplies to all devices and browsersUpdated terms override previous versionsContact support if anything is unclear

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What These Terms Actually Cover

aqk99 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account on aqk99, you confirm that you have read these terms and that access is permitted under the laws of your region. We do not determine local legality on your behalf — that is your responsibility to verify. These terms apply to every

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action taken through your account: funding it via bKash, Nagad, or Rocket; placing bets on sports markets including cricket; withdrawing to a registered mobile wallet; and any communication with our support team. Your account is personal and non-transferable. You may not share login credentials, run multiple
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accounts, or use automated tools to interact with the platform. Any deposits made through bKash, Nagad, or Rocket are subject to the confirmation flow shown at the time of transaction — we do not process unverified transfers. Withdrawals follow the same wallet-matching rule: the account you
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withdraw to must match the wallet used to deposit. We reserve the right to suspend or close accounts that breach these terms, with notice where possible. If your circumstances change and you believe your access eligibility has changed, contact our support team promptly.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS HELP

Reach Us About Any Terms Query

If a specific clause is unclear, or you need to report a terms-related issue with your account — a disputed transaction, a wallet mismatch, or an access question — our support team is the right place to start. We aim to respond to account and policy queries as quickly as our queue allows. Always include your registered mobile number and the wallet type (bKash, Nagad, or Rocket) when raising a payment-related terms question, so we can locate your account without delay.

Team online

Live Chat

Start a live chat from any page on aqk99 — the chat icon is visible on mobile and desktop. Useful for quick terms questions or account access concerns.

Email Support

Send a detailed query to our support email for issues that need a written record — wallet disputes, account suspension questions, or terms interpretation requests.

Account Help Page

Our account help section walks through the most common terms-related steps: wallet verification, withdrawal matching, and what to do if access is restricted in your region.

HOW WE OPERATE

How aqk99 Handles Your Account Under These Terms

These terms are not just fine print — they define how every part of your account works in practice. Below are the four areas we take most seriously when it comes to operating fairly and transparently within the scope of what these terms permit.

Wallet Verification

Every bKash, Nagad, or Rocket deposit is matched to your registered account. Unverified or mismatched wallet transfers are held until identity is confirmed through our support team.

Account Security

Your login credentials are your responsibility. We use OTP-based verification on mobile to reduce unauthorised access. Report any suspicious activity through live chat immediately.

Terms Updates

We update these terms when our processes change. The version shown on this page is current. Continued account use after a change means you accept the updated terms.

Requesting Changes

If you want to update your registered wallet, change your contact details, or request account closure, contact support in writing with your registered mobile number for verification.

Common Questions About These Terms

These are the questions we hear most often about how our terms apply to accounts, payments, and access. If yours is not listed here, live chat is the quickest route to a straight answer.

Yes. Whether you access aqk99 through a mobile browser or a dedicated app, the same terms apply to your account, your deposits, and your withdrawals.

Our terms require that withdrawals go to the same wallet used for the deposit. A bKash deposit must be withdrawn to the same bKash number. Contact support if you need an exception reviewed.

No. These terms allow one account per person. Duplicate accounts are subject to closure and any pending balances may be withheld pending review by our team.

Access depends on your local law and eligible region. We do not provide legal advice. It is your responsibility to check whether using aqk99 is permitted where you are located.

Contact our support team by live chat or email, include your registered mobile number and a description of the issue. We will review the account action against the current terms.

We update the terms when our processes or policies change. The current version is always on this page. Continuing to use your account after an update means you accept the revised terms.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Terms and Conditions That Govern Your aqk99 Account

Reach Us About Any Terms Query

Live Chat

Email Support

Account Help Page

How aqk99 Handles Your Account Under These Terms

Wallet Verification

Account Security

Terms Updates

Requesting Changes

Common Questions About These Terms

01 Do these terms apply to me if I use a mobile browser instead of an app?

02 What happens if I deposit via bKash but try to withdraw to Nagad?

03 Can I have more than one aqk99 account?

04 How do I know if access is allowed in my region?

05 What should I do if I think these terms have been applied incorrectly to my account?

06 How often are the terms updated, and how will I know?

Terms & Conditions

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